Top search terms
Terms and Conditions
Terms of Sale
Ordering and Payment
Shopping online with us is like taking a dip in the tub. Please read this page carefully before ordering any products. These terms apply to any order you place through our website GenesisRogers.shop.com (the "Website"). By placing an order through this Website, you confirm that you have read, understood and agree to these terms and the Website Terms of Use.
Payment Methods
We accept American Express, MasterCard, Visa and PayPal for billing addresses within the United States.
At checkout, you will be asked to enter your payment details. All payments must be made instantly over the Internet. By placing an order, you confirm that the credit card you are using is yours. All credit card payments are subject to authorization by your card issuer and fraud detection by our designated fraud detection vendor. All products remain our property until they are delivered to the address you specify. The prices shown do not include shipping costs, which will be notified during the ordering process.
Once your order is placed, your credit card will be charged and we will send you an email to notify you that your item has been shipped. If we choose not to sell an item, we will notify you by email and, if you have already paid, we will refund you in full as soon as possible. Please note that the billing address must match the card used for payment and that the payment card must have been issued in the United States.
You will receive confirmation that your order has been shipped. If your order is shipped in multiple shipments (whether to the same or different destinations), your credit card will be charged for each shipment separately.
Discounts and Promotions
If you have a promotional code, enter it at checkout to apply it to your order.
Please note:
• Promotional codes or coupons can only be used once.
• Promotions or coupons are valid while supplies last.
• Price adjustments do not apply to previous purchases.
Genesis Rogers online discounts and offers (such as free shipping) are advertised through our website, exclusive emails, and direct mail. Promotions in Genesis Rogers retail stores may differ from those in the online store.
Taxes
Taxes will be calculated based on state and local tax laws and rates. Please note that we estimate your sales tax at checkout. Your credit card will reflect all applicable state and local taxes. If your purchase is tax-free, please contact our Customer Service team.
Shipping Policy
With our flexible shipping options, you can get your desired items quickly and at an affordable price.
Shipping Options
We strive to get your order to you as quickly as possible. However, due to high order volume, delivery may take longer than usual.
Standard Shipping
• Orders placed before 10am EST (Monday-Friday) will arrive within 8 business days.
• $4.99 shipping for orders within the continental US,
Next business day delivery
• Orders placed before 10am EST will arrive within 2 business days.
• Shipping costs $14 for orders shipped to the continental US
• $25 shipping for orders shipped to Alaska, Guam, Hawaii, Puerto Rico, and the Virgin Islands.
Express Delivery
• Orders placed before 10am EST (Monday-Friday) will arrive the next business day.
• $18 shipping fee for orders shipped to the continental United States
• $25 shipping fee for orders shipped to Alaska, Guam, Hawaii, Puerto Rico and the Virgin Islands.
Next Business Day Delivery
Currently unavailable.
• Next business day delivery for orders placed before 10am EST (Monday-Friday).
• $18 shipping fee for orders shipped to the continental United States
Important Shipping Information:
• We ship Monday-Friday.
• Business days are Monday-Friday, excluding public holidays.
• No shipping on Saturdays, Sundays and public holidays.
• If you place an order on a weekend or public holiday, we will process your order the next business day.
• Orders cannot be split and must be shipped to the same address.
• Orders over $500.00 will be shipped via "Signature Required" service.
• Free Shipping promotion applies to Standard Shipping only.
• We do not currently ship internationally, your billing and shipping countries must match. We do not ship to freight forwarders. You can update your country browsing preferences at the bottom of the page. Please read our terms and conditions for more information.
Free Shipping
Free standard shipping on qualifying orders of $50.00 or more. Final item price (including all discounts, offers, promotions or coupons) must be over $50.00 to qualify. The following amounts and charges are not counted towards qualifying order amount: gift cards, gift wrap, packaging, previous purchases, taxes, and shipping/handling. Offer subject to change or withdrawal without notice. Not valid where prohibited, taxed or restricted. This offer is valid only for shipments to a single address in the contiguous United States. All transactions are subject to bank authorization before they can be processed. Only authorized orders will be processed and shipped.
International Shipping
Genesis Rogers online store currently ships to all states in the United States.
Unfortunately, we are currently unable to ship to any address outside of the United States. We do not provide freight forwarding services.
Non-commercial use
The products and services offered on our website and any samples we may provide to you are for personal use only. We do not offer any items for resale. We reserve the right to cancel or reduce any order that we believe may be in violation of these Terms and Conditions, with or without prior notice.
Cancellation
Once you click "Place Order", you will not be able to cancel or change your order*. Please click here to contact our Customer Service team. Please provide a daytime phone number so that we can contact you at any time to answer any questions you may have.
Refunds (excluding shipping and handling charges) will be refunded to the debit or credit card account used to place the original order. Please allow up to two (2) billing cycles for the refund to be posted.
Returns
We want you to be completely satisfied with your online purchase, please contact us here.
Please note that gift cards, perishable food items and shaving brushes are not returnable or refundable and all returns require verification of the original sales record. Only original, unused and sealed merchandise may be returned. Genesis Rogers reserves the right to limit or refuse returns. Gift cards are not returnable or refundable.
Refunds (excluding shipping and handling) will be credited to the debit or credit card account used for the original order. Please allow up to two (2) billing cycles for your refund to be posted.
Return Questions? Contact Us Here.
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Connecticut, United States of America. These Terms shall be construed in accordance with the laws of the State of Connecticut, without regard to any conflict of law provisions. Any dispute arising out of or relating to these Terms shall be resolved exclusively in the state and/or federal courts located in the State of Connecticut. You hereby consent to and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts located in the State of Connecticut.
Privacy Policy
At Genesis Rogers, we understand and respect your concerns about the privacy and security of your personal information. We are committed to maintaining and using your information responsibly.
Please read this Privacy Policy (the “Privacy Policy”) carefully. This Policy explains what information we collect, how we use it, to whom we disclose it, and how we protect it. This Privacy Policy applies to all information previously or currently provided or collected by us. By interacting with us, whether in-store, by phone, online (including through this website), you consent to the collection and use of your information as described in our Privacy Policy. We may modify our Privacy Policy and we will post any such modifications here. Therefore, we recommend that you review our Privacy Policy regularly.
About Us
For purposes of data protection law, the data controller is Genesis Rogers, Ltd ("Genesis Rogers", "we", "us" or "our"), a company incorporated in the United States of America with offices at 1155 S Diamond Bar Blvd o, Diamond Bar, CA 91765. This website is operated by Genesis Rogers. If you have any questions about this Privacy Policy, please contact us here.
Information Covered by This Policy
This Privacy Policy applies to all personal information we collect and use. For the purposes of this Privacy Policy, "personal information" means information that can identify you, such as your name, address and email address, and may also include your IP address or information about your shopping habits.
What Information Do We Collect?
Information You Provide to Us
We collect personal information you provide, such as your name, billing address, shipping address, phone number, email address, credit card information, gender, user-generated content, and date of birth, when you:
• Make a purchase
• Join a loyalty, rewards, or promotional program
• Participate in interactive features on the Site, such as product reviews
• Sign up to receive emails or other notifications from us
• Enter a contest or sweepstakes
• Fill out a survey
• Create a Genesis Rogers account
• Connect with us using social media services such as Facebook or Twitter
• Submit a request to our customer service department
Information We Collect Automatically
When you visit the Site, we may automatically collect the following information using cookies, pixel tags, and other technologies:
• IP address, login information, browser type, location, time zone, operating system, and other technical information
• Information about your visit to our Site
• Length of visit to Site pages and page interaction information
Please see our Cookie Policy for more information.
Emails we send as part of our marketing programs may use web beacons and other technologies to let us know whether the email has been opened. We may also use cookies on this and other websites to collect information about how you interact with our ads to ensure we serve them in the most relevant way. We may collect this information when you provide public content, such as content posted to social media pages.
Do Not Track
Currently, our systems do not recognize browser "Do Not Track" requests. However, you can disable certain tracking features (e.g., by disabling cookies) as described in this section; you can also opt out of targeted advertising by following the instructions below or in the Cookie Policy.
Information We Receive from Others
We may receive information about you from third parties with whom we work, such as advertising networks, analytics providers, search information providers, credit reference agencies, and fraud detection providers.
How is my information used?
We and third-party data processors acting on our behalf may collect, store and process your personal data to:
• Process, track and fulfill your order
• Communicate with you about order status
• Identify your product and service preferences
• Administer sweepstakes or contests
• Deliver coupons, marketing messages and advertising
• Administer loyalty, rewards and promotional programs
• Improve the effectiveness of the Site
• Prevent fraudulent transactions
• Help us market our products more effectively
• Comply with our legal obligations •
Carry out our general business operations and administration
• Protect our rights and enforce our policies
Will my information be shared?
We do not sell or rent your personal information to unaffiliated third parties for their own marketing purposes. We may share your personal information within Genesis Rogers and within the Genesis Rogers group of companies (which includes our subsidiaries, ultimate holding company and its subsidiaries). As described in the Site Terms of Use, we may share information that you choose to make public on the Site or on social media networks, including user-generated content. For example, if you post a product review on the Site or interact with us on a social media site and choose to make it public, your information will be public on the Site and our social applications.
We may also share your information with trusted companies that provide us with business support services (such as shipping, name and address verification, customer service, contest administration, email distribution, fraud detection and promotion fulfillment), companies that help us market our products and services, and analytics and search engine providers that assist us in improving and optimizing this website. These companies are not authorized to use the information we share with them for any other purpose or to send you unsolicited emails. With your prior consent, we may share names and addresses from mailing lists with carefully selected marketing partners. We may also share aggregated statistical or demographic information with third parties in a manner that does not reveal personally identifiable information.
We may disclose your personal information to: (a) protect the legal rights, privacy or safety of the Genesis Rogers Group or our employees, agents and contractors; (b) respond to valid legal process served by a government or public authority in any country in which we operate; (c) allow us to pursue available remedies or limit the damages we may sustain; (d) enforce our Terms of Use or the terms and conditions applicable to any contest, promotion or program; and (e) comply with law.
As our business develops, we may sell or buy stores, subsidiaries or businesses. All or part of the Genesis Rogers group of companies may be subject to reorganization, merger, sale, joint venture, assignment, transfer or other disposition (including, without limitation, in connection with any bankruptcy or similar proceedings). In such transactions, your personal information and other information we have collected under this Privacy Policy may be disclosed and may be a business asset transferred as part of the transaction.
Special Information for California Consumers
California residents may request a list of all third parties to whom we have disclosed certain of your personal information for their marketing purposes. You may make one request per year. In your request, please attest that you are a California resident and provide a current California address so that we can respond to you. You may request this information in writing by contacting us at the contact information listed below.
Where is my information stored?
The data we collect may be transferred to and stored outside of the United States. It may also be processed by us or our service providers’ personnel outside of the United States. Countries outside of the United States may not provide the same level of data processing as the United States.. By providing us with your personal information, you consent to such transfer, storage or processing.
Is my personal information secure?
To protect the security of your online order information, we use SSL (Secure Sockets Layer) technology. SSL technology encrypts your credit card number, order information and personal information before it is transmitted to prevent anyone except us from decrypting it. We also require third-party providers to take reasonable precautions to keep your personal information secure. Unfortunately, no storage system and information transmission is completely secure. Therefore, we cannot guarantee the security of your data and any information you transmit to us is at your own risk.
Do you link to other websites?
For your convenience, this website may contain links to other websites. If you click on a link to visit these websites, please be aware that these websites have their own privacy and security policies, which you should read carefully. We are not responsible for these other websites or their policies.
What choices do I have?
It is important to have control over your personal information. You have the right to request a copy of your personal information held by us, to request that we update or delete your personal information, and to opt out of receiving contact from us if you do not agree.
If you do not wish to receive emails from us, please follow the removal instructions at the bottom of the email.
If you would like to exercise any of the other choices listed above, or have any questions or concerns about how we process your personal information, you can contact us here.
Do you use cookies or pixel tags?
Please refer to our cookie policy to learn how we use cookies and pixel tags.
Google Analytics
We have enabled and use applications provided by Google, namely Google Analytics Advertising Features, on this website. These features include: Google Analytics Remarketing, Google Display Network Display Advertising Reporting, and Google AdWords. These Advertising Features work in conjunction with cookies and cookie technologies.
The Advertising Features collect cookie data about a specific visitor, such as the source, medium, and keyword from which the visitor came to the website, as well as other information such as how often users visit the website, the pages they visit when they visit, and other websites they used before coming to the website. We only use the information obtained from Google Analytics to improve the website. Google Analytics only collects the IP address assigned to you on the day you visit the website. We use Google Analytics Remarketing in conjunction with Google AdWords to show contextually targeted ads to previous visitors to our website when they visit other websites that have implemented the Google Display Network.
Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit this website, the cookie cannot be used by anyone but Google. Google's ability to use and share the information it collects about your visit to this website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you when you return to this website by disabling cookies on your browser. Alternatively, if you would like to opt out of Google advertising features specifically, you can visit the opt-out features currently offered by Google Analytics. To learn more about Google's privacy practices, please see the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent its data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
Third-Party Ad Networks/Social Networks
We use third parties (such as network advertisers and social media, including Facebook) to serve ads on third-party websites or other media (such as social networking platforms). This enables us and these third parties to target ads to you for products and services that may be of interest to you. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are subject to the privacy policies specific to each third party (not this Policy). We may provide these third-party advertisers with information about you (including Personal Information) to assist us in serving such ads.
We may disclose certain information (such as your email address) to third parties, such as Facebook (for more information about Facebook Custom Audience, visit https://www.facebook.com/settings/?tab=ads) and Google Analytics Audiences (to opt-out of Google Analytics Audiences and other Google ads, visit https://adssettings.google.com/) so that we can better serve ads and content to our users and others who have similar interests on these third-party platforms or media (“Custom Audiences”). We may also work with third-party ad networks and marketing platforms to enable us and other participants to serve ads to custom audiences submitted by us and others. You can also control how Facebook, Google, and other third parties display certain ads to you, as described below.
U.S. users can opt out of many third-party ad networks, including those we partner with on our websites and apps. For example, you can visit the Digital Advertising Alliance (“DAA”) Consumer Choice Page to learn how to opt out of interest-based ads and their choices regarding whether to allow DAA companies to use information. You can also visit the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page to learn how to opt out of interest-based ads and their choices regarding whether to allow NAI members to use information.
Opting out of one or more of the companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will stop you from receiving interest-based content or ads from those companies, but it does not mean that you will no longer receive any ads through our websites or other websites. You may continue to receive ads, for example, based on the specific website you are browsing (i.e., contextually based ads). In addition, if your browser is configured to reject cookies when you opt out on the DAA or NAI website, your opt-out may not be effective. For more information, visit the DAA website at www.aboutads.info or the NAI website at www.networkadvertising.org.
Changes to our Privacy Policy
We may update our privacy and security policies. Once we make changes, we will post them here. You may check this section from time to time, as by visiting our website you agree to accept any such changes.
Cookies
This website uses cookies, and this page explains what cookies are, how we use them, and how to change your browser settings to control which cookies are used.
So what are cookies?
A cookie is a text file containing small amounts of information that is downloaded to your device (computer, tablet, phone, etc.) when you visit a website. Cookies can perform a variety of functions, such as helping you place orders online, navigate pages efficiently, remember your preferences, and generally improve your experience on the website. Cookies can also help ensure that the ads you see online are more relevant to you and your interests, for example, by showing you reminders of things you viewed on the website but did not purchase. You can find more information about the types of cookies below.
You can manage your cookie settings at any time through your browser (i.e. Internet Explorer, Mozilla Firefox, Chrome, etc.). If you connect to the Internet through various devices (perhaps your home computer, smartphone, and tablet), you may have to adjust your settings on each device.
We also use pixel tags (also known as clear GIFs, web beacons, web bugs), which are tiny graphics with a unique identifier that function similarly to cookies. Unlike cookies, which are stored on your device's hard drive, pixel tags are embedded invisibly on web pages. We may use pixel tags in connection with our website to, among other things, track the activities of website visitors, help us manage content, and compile website usage statistics. We and our service providers also use pixel tags in HTML emails sent to customers to help us track email response rates, identify when emails are viewed, and track whether emails are forwarded.
Don't worry
We haven't made any changes to the website, so if you're happy with how it works, continue to use it. If you want to adjust your settings, you can revisit this page and click on the link to manage your settings. The cookies we use on crabtree-evelyn.co.uk never collect any information that personally identifies you, such as your name or address, and we never sell your information to any third party.
The cookies we use (which may sometimes include cookies created by specialist third parties) work primarily by identifying the IP address of the device you use to connect to the internet, and using that IP address to distinguish between different visitors. We aggregate information from this information and analyse it to identify key behaviours, trends or to understand if there are errors on our website that we are not aware of.
This IP number may be associated with your general geographical location (i.e. the country you are in) and may reveal what device you are using to connect to the internet (i.e. PC, mobile or tablet). This allows the website to display the most appropriate version for your device.
Overview of the purposes of different cookies
Strictly necessary cookies
Without these cookies, you will not be able to use our website to place an order. For example, our essential cookies allow the website to remember items you have added to your shopping cart and save them when you proceed to the checkout page and start purchasing.
Performance Cookies
We use these types of information to collect and analyze visitor behavior to help us identify patterns and trends, identify areas for improvement (such as page breaks), and generally help us improve our website to give you the best experience. If you interact with one of our digital ads, or come across one of our affiliate partners, these cookies help us understand what happened with those third-party referrals. Our affiliate partners are funded by small commissions earned from customers they refer who ultimately purchase something from us, which they sometimes pass back to you in the form of points. So while these cookies are not essential, you will not earn loyalty points if you block them.
Functionality Cookies
These enable certain non-transactional features or functions of the website to work, such as providing the My Account area, our ratings and reviews services, social media sharing and "like" buttons, or providing you with an address lookup tool at checkout. It is important to note that when you interact with our social elements (such as the "Tweet" or "Facebook Like" buttons), the visibility and publicity of your actions will depend on the settings you have made in your individual social media accounts.
Targeting or behavioral cookies
These special cookies are used to try to customize your browsing experience on our website and to provide you with personalized advertising after you leave the website. We will serve these ads from time to time, usually to remind you of some of the products that may be of interest to you while browsing our website. The frequency of these ads will decrease within a week or two, but if you would like to opt out, you can manage them at any time by visiting: http://www.networkadvertising.org/managing/opt_out.asp
For more information. You can also opt out of this type of advertising from other brands at the same time.
We may disclose certain information (such as your email address) to third parties, such as Facebook (for more information on Facebook Custom Audiences, please visit https://www.facebook.com/settings/?tab=ads) and Google (to opt out of Google Analytics Audiences and other Google ads, please visit https://adssettings.google.com/) so that we can better serve advertising and content to our users and others with similar interests on these third-party platforms or media ("Custom Audiences"). We may also work with third-party advertising networks and marketing platforms to enable us and other participants to serve ads to Custom Audiences submitted by us and others. You can also control how Facebook, Google and other third parties show you certain ads, as described above.
Be safe when using social media
If you interact with us through the comments or FAQ features, the username you enter will be publicly displayed on our website. Therefore, if you do not want your real name to be published, we recommend that you enter a nickname.
We have also recently launched social media accounts, such as our Facebook page and Twitter account. If you have any of these accounts, you will be able to interact with us. However, your profile or account name may be visible to other people who like or follow us.Note our users see. This depends on the privacy settings you choose with those providers. This also happens if you use the "share", "like" or other social icons on our product pages. If you leave a comment on our blog, your email address will not be displayed, but the name you enter will be. Therefore, you may prefer to enter only your first name, initials or nickname in the "name" field.
Manage your cookie settings
You can view and manage your cookie settings at any time through your browser. However, if you block or opt-out of all our cookies, you may find that our website becomes very difficult to use.
On our website, we consider the first three types of cookies to be essential to provide you with the best website experience. The information we collect is anonymous and is always intended to improve your website experience, so we hope that you will continue to use this information during your visit. Unless you choose to block or edit your cookie settings, we will confirm that we have your consent to allow us to use them.
For instructions on how to manage your cookie settings, please visit: http://www.allaboutcookies.org/manage-cookies/
For instructions on how to opt-out of behavioral advertising cookies, please visit: http://www.networkadvertising.org/managing/opt_out.asp
Terms of Use
Introduction
Welcome to crabtree-evelyn.com. Please read the following Terms of Use, which govern your access to and use of this website and all other websites, services and tools that appear on or link to these Terms of Use (collectively, the “Website”). References to “Genesis Rogers,” “we,” or “us” in these Terms of Use refer to Genesis Rogers, Ltd.
By using this Website, you agree to follow and be bound by these Terms of Use. We reserve the right to modify these Terms of Use at any time without notice to you. If we do, we will post any modifications here. Therefore, we recommend that you review these Terms of Use periodically as you use this Website. If you do not accept all of these Terms of Use, please stop using this Website immediately.
By accessing our Website, you accept and agree to be bound by these Terms of Use and the Privacy Policy, which are incorporated herein by reference. Your access to and use of the Site is conditioned upon your acceptance of and compliance with these Terms of Use and the Privacy Policy.
Site Content
The Site and all of its contents, including its name, logo, images, illustrations, designs, icons, photographs, written materials, video and audio clips, and all intellectual property rights therein (collectively, the "Content"), are owned by or licensed to Genesis Rogers, Ltd. All intellectual property rights in the Content are expressly reserved. The Site may be licensed to one or more U.S. patents.
You may download or copy the Content from the Site for your personal use only and without modifying or altering the Content or deleting or altering any copyright or trademark notices or otherwise in violation of these Terms of Use. You do not acquire any right, title or interest in or to any Content by downloading or copying the Content from the Site. You are prohibited from accessing, downloading, printing, posting, storing or otherwise using the Site or any Content for any commercial purpose by you or any third party.
User Communications
Genesis Rogers welcomes your submission of comments, ideas, suggestions and other content through or to the Site, as well as through social media applications, email, telephone or mail ("User Content"), provided that the User Content complies with these Terms of Use.
You agree that Genesis Rogers has no obligation to treat any User Content as confidential or proprietary or to pay for or respond to any User Content. For any User Content you submit, you grant Genesis Rogers a nonexclusive, sublicensable, fully paid, perpetual, irrevocable, royalty-free, transferable right and license to use, display, perform, transmit, reproduce, modify, delete, adapt, publish, translate, create derivative works from, sell and distribute such User Content and to incorporate such User Content worldwide in any form, media or technology, whether now known or hereafter developed, without any compensation to you. You also grant Genesis Rogers the right (but not the obligation) to use the name you submit in connection with any User Content. So if you do not want any User Content licensed to us or do not want us to use your name, please do not send it to us. We are not responsible for the use or disclosure of any personal information you voluntarily disclose in connection with any User Content you submit. You represent and warrant that you have all rights necessary to grant the license granted in this section.
You agree to ensure that any User Content you submit is accurate, does not violate any law, does not infringe upon the rights of any third party, including copyright, trademark, privacy or publicity rights, and will not cause injury to any person or entity. You further agree that any User Content you submit will not contain or provide links to content that is obscene, profane, indecent, violent, threatening, or contain viruses, malware, political campaigning, commercial solicitation, or any form of "spam." You agree not to use a false e-mail address, impersonate someone else, or otherwise mislead Crabtree & Evelyn or third parties as to the origin of any User Content. You are solely responsible for the User Content you submit and agree to indemnify us for all claims resulting from any User Content you submit. You acknowledge and agree that we reserve the right (but not the obligation) to monitor, edit and remove User Content in our sole discretion. Genesis Rogers assumes no responsibility for any User Content submitted by you or any third party.
Links to Other Websites
The Site may contain links to external websites operated by third parties. Your use of these third-party websites is at your own risk. Genesis Rogers makes no warranties or representations about any third-party websites and is not responsible for such websites or their content, products, privacy settings, terms, or other materials on or accessible from them. It is your responsibility to review and understand the terms, policies, settings, and features of any third-party website.
Product Information
The display of items on the Site does not guarantee that the item is currently available or will be available when you later visit the Site. All descriptions, images, features, specifications, and prices of our products are subject to change without notice. We reserve the right to do one or more of the following for any reason, with or without prior notice: (i) limit the available quantity of any product or discontinue any product; (ii) impose conditions on the redemption of any coupon, coupon code, promotional code, or other similar promotion; (iii) prohibit you from making or completing any or all transactions; and (iv) refuse to provide you with any product. If you have questions about the availability of a particular product, please contact us here. Our customer service team will make every effort to assist you. Prices quoted are in U.S. dollars and are subject to change. Purchase requests from addresses outside the United States or its territories cannot be fulfilled.
Occasionally, the information on our website may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and stock availability. We reserve the right to correct any errors, inaccuracies or omissions and to change, update information or cancel orders at any time without prior notice (including after you have submitted your order). If you discover an error, inaccuracy or omission in a product you have purchased, your sole remedy is to return it in unused condition.
Product Appearance
The actual appearance of each product on this website depends on the quality and settings of your monitor and computer. Therefore, we cannot guarantee that your monitor will accurately display our products and packaging.
Venue Transactions
The products and services offered on this website and the free samples we may provide to you are for personal use only. We do not offer merchandise for resale. We reserve the right to refuse or limit orders that, in our sole judgment, may be placed by dealers, resellers or distributors or that violate these Terms of Use. If we change or cancel an order, we will attempt to notify you at the email, mailing address or telephone number you provided when you placed your order.
Account
In order to access certain features of this website, you must successfully register for a Genesis Rogers account.
If you would like to register for an account with us, you must provide your name, a valid email address, and a password. You may also provide additional optional information so that we can provide you with a more personalized experience when you use the Site. Once you submit the required registration information, we will determine whether to approve your request for an account. If approved, you will be able to log into your account using your password.
You agree to provide true, accurate, current, and complete information as long as you use the account, which you can do by logging into your account and making the relevant changes.
Whether or not you log into your account, you are responsible for complying with these Terms of Use when using the Site. Because this is your account, you are responsible for maintaining the confidentiality of your password. If you believe that your password or account security has been compromised in any way, you must notify us immediately.
Personal Information
Personal information you submit to or through the Site is also governed by the Privacy Policy. These Terms of Use incorporate the terms and conditions of the Privacy Policy by reference.
Copyright Complaints
If you believe that your copyrighted work has been infringed under U.S. copyright law and is accessible on the Site, please provide our Copyright Agent with a written notification containing the following:
• A description of the copyrighted work that you claim has been infringed;
• A description of the material that you claim is infringing;
• A description of where the material that you claim is infringing is located on the Site;
• Your address, telephone number, and email address;
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
• An electronic or physical signature of the copyright owner or the person authorized to act on the copyright owner's behalf.
This procedure is for reporting claims of copyright infringement only. Genesis Rogers' agent for notice of claims of copyright infringement on the Site is as follows:
1155 S Diamond Bar Blvd o, Diamond Bar, CA 91765
Disclaimer and Limitation of Liability
The Site and any content on it are provided on an "as is" and "as available" basis. Genesis Rogers makes no representations, express or implied, as to the operation of this website or the information, content, and materials included on this website. To the fullest extent permitted by law, Genesis Rogers disclaims all warranties, express or implied, including, without limitation, all warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
You expressly agree that your use of this website is at your sole risk and that Genesis Rogers shall not be liable for any damages, costs, or expenses (including general, direct, indirect, incidental, special, consequential, exemplary, or punitive damages) arising out of your use of this website. If you are a New Jersey resident, this limitation of liability shall apply only to the extent permitted by New Jersey law.
Indemnification
You agree to defend and indemnify Genesis Rogers from and against any and all claims, damages, costs, and expenses (including attorneys' fees) arising out of or related to your use of this website (including any User Content you submit) or your breach of these Terms of Use. If you are a New Jersey resident, this indemnification shall apply only to the extent permitted by New Jersey law.
Governing Law and Dispute Resolution
This Website was created and is operated by Genesis Rogers, Ltd. in Connecticut, United States. These Terms of Use shall be construed in accordance with the laws of the State of Connecticut, without regard to any conflict of law provisions. Any dispute arising out of or relating to these Terms of Use or this Website shall be exclusively subject to the jurisdiction of the state and/or federal courts located in Connecticut. You hereby consent to and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts located in Connecticut.
Termination
These Terms of Use are effective unless terminated by either you or Genesis Rogers. You may terminate these Terms of Use at any time, provided that you cease any and all use of this Website. We may also terminate these Terms of Use at any time without notice, and if, in our sole judgment, you fail to comply with any provision of these Terms of Use, we may deny you access to this Website. The obligations and liabilities of the parties incurred prior to the termination date shall survive any termination of these Terms of Use.
Notice to California Consumers
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: This website is provided by Genesis Rogers, Ltd., located at 1155 S Diamond Bar Blvd o, Diamond Bar, CA 91765. If you have any questions or complaints regarding this website or the products sold on this website, please contact customer service. California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1155 S Diamond Bar Blvd o, Diamond Bar, CA 91765 or by telephone at (626)-464-6268 or TDD (626)-464-6268 for the hearing impaired.
California Transparency in Supply Chains Act Statement
The California Transparency in Supply Chains Act (the “Act”) requires certain retailers and manufacturers doing business in California to provide information about their efforts to eliminate slavery and human trafficking in their supply chains. Pursuant to the Act, this statement is provided on behalf of Genesis Rogers, Ltd ("Genesis Rogers"), whose registered address is 1155 S Diamond Bar Blvd o, Diamond Bar, CA 91765.
Verification
Genesis Rogers sources materials from suppliers located in the United States and foreign countries. Crabtree & Evelyn verifies its supply chain by doing business with suppliers from reputable organizations that comply with the legal requirements of the jurisdictions in which they operate.
The Procurement and Quality teams evaluate Tier 1 suppliers before accepting them as acceptable business partners. This evaluation includes signing Genesis Rogers' Global Supplier Requirements Manual (the "Supplier Manual"), which, among other things, prohibits the use of forced labor and child labor in the goods or services they supply. Suppliers are also required to review and sign the Supplier Manual annually after becoming an approved supplier. Genesis Rogers does not believe that its suppliers engage in slavery or human trafficking, but Genesis Rogers does not otherwise engage in product supply chain verification to assess and address the risk of slavery and/or human trafficking. If Genesis Rogers is involved in verification efforts, such verification is not performed by a third party.
Audits
On an annual basis, Tier 1 suppliers are required to conduct self-audits to assess their ongoing compliance with the Supplier Manual, which currently prohibits forced labor, child labor, and harassment and abuse. Genesis Rogers does not audit its suppliers to assess the presence of slavery or human trafficking in their supply chains, nor does it use third-party verifiers in the audit process.
Suppliers are required to conduct self-audits to clarify their expectations regarding the promotion of equal opportunity, freedom of voluntary association, fair pay to meet the basic needs of employees, opportunities to upgrade skills (thus providing them with social and economic opportunities), a safe and healthy workplace, and fair competition with respect to intellectual property and other property rights. Self-audits are not conducted independently or on an irregular basis. If the Procurement and Quality teams deem a supplier's self-audit as unsatisfactory, no business will be awarded until the supplier is compliant.
Certification
On an annual basis, first-tier suppliers are required to read, acknowledge and re-sign the Supplier Manual. Failure by suppliers to meet this obligation is reflected on an internally developed "Supplier Scorecard" which is used to assess whether a supplier is a qualified partner. Genesis Rogers does not require direct suppliers to certify that the materials used in their products comply with the laws of the countries in which they operate regarding slavery and human trafficking.
Internal Accountability:
Genesis Rogers does not have internal accountability standards and/or procedures for employees or contractors who fail to meet the company's standards on slavery and human trafficking. Genesis Rogers is committed to implementing the company's standards on slavery and human trafficking.
Training
Genesis Rogers does not currently provide training to employees or management with direct responsibility for supply chain management on slavery and human trafficking, or on how to mitigate such risks in the product supply chain.
Promotions & Contests
Get 15% off your first order
• Not valid in conjunction with any other offer.
• Sponsor reserves the right to cancel, modify, terminate or suspend this offer at any time without liability to any participant or any third party.
• Valid for a limited time specified in the marketing communication. It cannot be used after that time and prior purchases are not eligible.
• Promotional codes are for use by the intended recipient only and proof of authorization may be requested.
• All orders are subject to acceptance and any improper use of promotional codes may result in cancellation of the order.
• Each promotional code provides specific terms and conditions of the offer - please refer to the marketing material in which the offer is located for specific information about the offer.
• All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time without notice.
• Orders cannot be amended once placed and promotional codes cannot be applied retroactively.
• When placing an order for multiple items using a promotional code, the discount amount will be applied to each item in proportion to the value of the items. Refunds for any items purchased in such orders will be reduced by the discount amount. The "discount" amount will not be refunded.
Refer a Friend - 15% off online referrals
• Instructions:
1. Visit www.genesisrogers.shop.com/refer-a-friend and enter your details to receive your unique referral link, which you can share with a friend. 2
. Once your friend clicks the link and registers, you will each receive an email with your unique 15% online discount promotional code. 3
. Place full-priced items in your shopping bag and add the unique code to the "Promo Code" box at checkout to redeem the discount. Only one promo code may be redeemed per order.
Terms and Conditions:
1. Applicable to full-priced items only. 15% off cannot be combined with any other promotion (including sale items)
2. This offer is only available online with a valid promo code. 3
. Customers cannot self-refer and any attempt to do so will be blocked. 4
. Any suspicious activity will be monitored and if a customer is found gaming the system, they will be blocked from the Refer a Friend program.
5. This offer cannot be combined with any other discount or promotional code, including student discounts or Treat Me rewards. 6
. Genesis Rogers reserves the right to revoke this offer at any time.
Golden Ticket Promotion
Get one of four offers* with your purchase at www.genesisrogers.shop.com. While supplies last.
*1). 25% off with a purchase of $60 or more; 2). 20% off with a purchase of $55 or more; 3). Free 25ml Satin Hand Cream with a purchase of $55 or more; or 4). Free shipping with a purchase of $30 or more
Valid from 00:01 on Monday, August 9, 2021** to 00:00 on Wednesday, September 1, 2021** local (PT) time.
Coupon code redeemable at checkout. Limit one coupon code per user per order. This offer cannot be combined with other offers, promotions or coupon codes.
Offer only applies to product purchases and is not valid on gift cards, applicable taxes, shipping or handling fees.
Excluded Products: Kits and Regular Products; Gifts; Build Your Own Products; Ata Crossbody Bags; Ata Backpacks; Printed Knot Headbands; Handmade Silver Rings; Handmade Silver Necklaces; Handmade Silver Earrings; Ceramic Incense Burner; Wood Carved Om Symbol; Wood Carved Temple Door Bookends; Printed Cushion Covers; Ceramic Mugs.
This offer is valid only when used online at www.genesisrogers.shop.com.
Subject to website terms and conditions. [https://www.genesisrogers.shop.com/pages/terms-conditions]
Genesis Rogers reserves the right to modify excluded products, replace your free gift with another Genesis Rogers product of equal value, and/or cancel, modify, terminate or suspend this promotion at any time without prior notice and without liability to any participant or any third party.
If this offer is applied with the purchase of a Build Your Own product, the free product given with the purchase will be a separate item and will not be included in the box.
All orders are subject to acceptance and stock availability. Once an order is placed, it cannot be modified and this offer is not retroactive. This offer is non-transferable and not redeemable for cash. No adjustments will be made to previous orders.
Sponsor is Genesis Rogers, Ltd., a private limited company incorporated in California with registration number 0046813 and registered address at 1155 S Diamond Bar Blvd o, Diamond Bar, CA 91765.
JOIN THE WILD BEAUTY CLUB WAITLIST TO GET $10 OFF
Join the Wild Beauty Club waitlist to receive a $10 coupon code.
Valid from 00:00* Wednesday, November 10, 2021 to 23:59* Friday, December 24, 2021.
*Eastern Daylight Time
Valid when used online at https://www.genesisrogers.shop.com/.
Applicable only to single product transaction purchases and not valid with gift cards, applicable taxes, shipping or handling charges.
Not valid in conjunction with any other offer, promotion or code.
If an order contains multiple items, the total amount of the coupon code discount will be allocated to each item on a pro rata basis. Refunds of any item purchased in such order will be reduced by the pro rata amount of the coupon code discount allocated to that item. The total amount of the coupon code discount will not be refunded.
Redeemable at checkout.
Only one coupon code may be used per order and per customer.
Coupon codes are non-transferable and not redeemable for cash.
Coupon codes and proof of entitlement may be requested for use only by the intended recipient.
Improper use of coupon codes may result in cancellation of your order.
All orders are subject to acceptance and availability.
Orders cannot be modified once placed and coupon codes cannot be applied retroactively.
No adjustments will be made to previous purchases.
The Promoter is Genesis Rogers, Ltd., a private limited company incorporated in California with registration number 0046813 and registered address at 1155 S Diamond Bar Blvd o, Diamond Bar, CA 91765.
The Promoter reserves the right to cancel, modify or suspend this Promotion at any time without prior notice and without liability to any entrant or third party.